Safety First: The Role of Air Hostesses in Emergency Situations
11 July, 2025 | By Frankfinn
We often see flight attendants smiling and welcoming us when we get on a flight. Many people think their job is only to serve food and drinks. This is a part of their job. However, flight attendants do much more, especially when something goes wrong during a flight. The flight attendant training institute trains them to assist and save the lives of passengers in emergencies.
Table of content:
Who is an Air Hostess?
Aviation Safety Training of Air Hostesses
Types of Emergencies During a Flight
Air Hostess Duties and Responsibilities During Emergencies
Want to Become an Air Hostess? Join Frankfinn
Conclusion
FAQ's - Cabin Crew
Let's discuss the role flight attendants play during in-flight emergencies.
Who is an Air Hostess?
An flight attendant (also called a flight attendant) works inside the plane to help passengers. Their main job is to keep everyone safe, comfortable and calm during the flight. When an emergency arises, flight attendants are the first point of contact for passengers. They ensure that passengers do not panic and are safe during such situations.
Also Read: How to Become an Air Hostess After 12th
Aviation Safety Training of Air Hostesses
Before starting their job, flight attendants go through flight safety training. They learn how to:
- Give first aid and do CPR (help people who are hurt or not breathing)
- Use safety tools like fire extinguishers, oxygen masks, and life jackets
- Guide people during an emergency
- Stay calm and think clearly in any difficult situation
- Handle challenging situations
Types of Emergencies During a Flight
Some emergencies that can happen on a flight are:
- Turbulence – When the plane shakes because of bad weather
- Fire or Smoke – Inside the plane or engine
- Health Problems – A passenger may faint or have a heart attack
- Emergency Landing – The plane must land quickly because of a problem
- Water Landing – The plane lands in the sea or a river
- Cabin Pressure Drop – When there is less oxygen in the plane
Air Hostess Duties and Responsibilities During Emergencies
It is the flight attendants that passengers look up to during emergencies. Hence, safety training for flight attendants is very important. These are the things that flight attendants do during emergencies.:
Give Clear Instructions
Air attendants always give clear and easy-to-understand instructions. Before the flight takes off, they show everyone how to wear a seat belt, where the life jackets are, and how to use the oxygen masks. During an emergency, people may get confused or scared, so the flight attendants must tell passengers what to do and how to stay safe.
Stay Calm
Emergencies on a plane can be terrifying. Some people may cry, shout, or panic. In such times, flight attendants stay calm and do not panic. They guide people with confidence and help keep things under control. Their calm behavior helps reduce fear and keeps everyone more focused and safer. Their calmness can stop panic from spreading.
Help with Aircraft-Specific Safety Tools
A flight attendant should have physical and mental strength and quick problem-solving skills. Aviation safety is a must so they should understand the aircraft and help. They should also check the aircraft before boarding starts and immediately inform the crew if they detect any problems. Thus, flight attendants play a very important role in ensuring every flight takes off and lands safely.
Help Sick or Injured People
Air attendants are trained in basic first aid and CPR techniques. They give immediate medical assistance if a passenger suddenly faints or experiences any health issue mid-flight, until the flight lands or a doctor on board attends to the patient.
Evacuate the flight
If there is an emergency landing or fire in the cabin, flight attendants help evacuate passengers quickly from the flight. They follow strict rules to ensure that everyone exits the aircraft safely. The most difficult part is guiding the passengers to emergency exits while managing the chaos.
Have Firefighting Skills
Fires in the aircraft are rare but dangerous. In aviation safety courses, flight attendants are taught how to use fire extinguishers to put out small fires before they increase and become life-threatening for the passengers.
Manage Turbulence
Mid-flight turbulence can be scary. Passengers may start to panic during such situations. Air attendants help keep passengers calm and ensure they remain seated. They also secure loose objects that may harm passengers on the flight.
Handle Unruly Passengers
Sometimes, difficult passengers on flights refuse to follow instructions. The flight attendant course trains students to take necessary steps against such passengers who may be a danger to others' safety.
Want to Become an Air Hostess? Join Frankfinn
Frankfinn Institute of Air Hostess Trainingv is one of the leading institutes in India that offers courses in aviation, hospitality, and customer service. The institute's aviation courses provide the necessary training to prepare students to face any kind of emergency and ensure the safety of the passengers during a flight. With their expert trainers, well-designed curriculum, and placement assistance you will be able to handle real-life scenarios with confidence.
Also Read: Finding the Best Air Hostess Training Course in India
Conclusion
Air attendants must get the best safety and emergency training. This helps them learn how to handle different emergencies and keep passengers safe. Since they are the first people passengers turn into in an emergency, flight attendants must act quickly and correctly. So next time you fly, listen to their safety instructions carefully, they are there to protect you.
Do you want to know about the salary of flight attendants? Contact Frankfinn now.