Frankfinn Certificate Course in

Aviation, Hospitality, Travel & Customer Service (Post Graduate)


6 Months

Study 6 days/week for 2 hours/day


See prerequisites in detail

19 to 25 years


Why take this Frankfinn Course?

Frankfinn offers this 6-month course for those who are looking to gain that exclusive Frankfinn advantage to fast-track their careers. The curriculum was specially designed keeping in mind a shorter time span that is preferred by some candidates. Students who enroll in this program stand to gain a massive advantage over their peers as they are coached by the Frankfinn team of highly experienced trainers on a wide variety of subjects, making them readily employable for the aviation, hospitality, travel and customer service industries.


Indian aviation market size



Placements in 2019


Hiring Partners Onboard

1.7 lac +

Highest monthly CTC offered

What you’ll learn

1 Effective Communication Skills

With English being the most spoken language in the world, it is absolutely vital to learn the language in order to have a successful career. This course is primarily designed to help each Frankfinn student communicate effectively in the English language at work. Topics that are covered in this subject include basic grammar knowledge, greetings and farewells, and the various details involved in making appointments or coming to a mutual conclusion on certain topics. Since each lesson in this course is extremely interactive, students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.

This course is designed to train students on the skills required to become a cabin crew. The program encapsulates all the topics related to aviation hospitality that a cabin crew member is required to know. Students are trained on basic flight safety protocols, emergency routines and handling passengers onboard. They are taught about the different parts and functions of a commercial aircraft, and also about essential flight-related tasks such as embarkation and disembarkation procedures as well as onboard meal service techniques.

The course trains the student on the grooming skills required in the aviation, hospitality, tourism and customer service industries. Topics that are covered here include skin and hair care, western and traditional attires, and basic grooming practices, dental care, professional make-up techniques etc. The important art of walking impressionably and following certain social etiquette are also covered.

The module trains the student on the skills required in the hospitality industry. The topics covered in this course include handling guest arrivals along with check-in, checkouts, and modes of payment settlements. Students will also be trained on a popular and versatile hotel management software that is used by companies worldwide.

This course teaches the skills required by the staff working in the Air Travel – Reservation and Ticketing domain. This course trains the students on details of how an airport functions including ticket reservations, check-in, cargo, and fare constructions.

This course is highly interactive and helps the student develop the personality traits required to work in a professional environment. This course familiarizes the students with positive attitude, anger management, empathy, perception, motivation and stress management. The course instills in them great confidence and makes them true leaders. The importance of complementary characteristics and participating in team-building activities are also discussed in detail.

As the name suggests, this course prepares the student for facing and clearing all types of interviews. Impromptu speaking, mock interviews, group discussions, and positive body language are covered in this course. They are prepared to answer all the questions that can be put to them in the interviews. Besides, the Frankfinn trainers will also share knowledge for preparing the perfect resume and covering letters.

Swimming is an essential skill to have, especially for those aspiring for a career with an international airline. All international airlines, and a few domestic airlines, have mandated that their crew members must know how to swim well.

This is an optional course that Frankfinn offers to all those students who wish to gain practical experience of the duties of a cabin crew while flying in an aircraft. Frankfinn has tied up with notable Indian airline company ‘Air India’ who will facilitate this simulated program. Enrolling in this program is a great way to prepare for the challenges that may come up during an actual flight.

Pre - requisites

  • Graduate or Final Year Graduation Students (Students studying in Final Year of Graduation can also take admission. However, the certificate will be awarded only after passing Graduation.)
  • Basic knowledge of English
  • Having a pleasing personality
  • Selection will be on basis of personal interviews

Enroll now to get a free Counseling Session at a Frankfinn Centre near you.

    Our Vision

    “To become one of the top five companies in the Aviation and Entertainment Industries. To achieve this vision, the company is contemplating major expansions and diversifications. We plan to start a regional airline by the name of ‘Air Frankfinn’.”

    Watch our story

    Mr. K.S. Kohli

    & Non-Executive Chairman



    1. How do I know which course to take?

    Don’t worry. Please share your details with us and a Frankfinn counsellor will help you select the course that works best for you!

    Sure. Frankfinn has well qualified student-counsellors who provide the guidance that Is appropriate for you!

    Frankfinn provides the required course material which is developed by industry experts.
    The course books are easy to understand. They are complete and comprehensive with the required knowledge of the related industry.

    Placement drives are conducted frequently. The team at Frankfinn contacts the students and prepares them for Placement, as soon as they become eligible for the same.

    Other Frankfinn Courses

      Frankfinn Certificate Course in

      Aviation, Hospitality and Travel Management

      • 11 Months
      • 2 hrs/day
      • 5 days/week
      Frankfinn Certificate Course in

      Hospitality, Travel & Customer Service

      • 11 Months
      • 2 hrs/day
      • 3 - 5 days/week
      Frankfinn Certificate Course in

      Hospitality Management

      • 6 Months
      • 2 hrs/day
      • 3 days/week
      Frankfinn Certificate Course in

      Aviation & Hospitality Services (Post Graduate)

      • 11 Months
      • 2 hrs/day
      • 3 - 5 days/week
      Frankfinn Certificate Course in

      Airport Ground Services (Post Graduate)

      • 11 Months
      • 2 hrs/day
      • 3 - 5 days/week

      Become a part of the fastest growing Industry