1. Experience in reputed Travel Agency or Airline ticketing office.
2. Knowledge of any GDS (Galileo/Amadeus/Saber )
3. Should be well versed with Airport ground handling procedures, basic travel terminology and travel geography.
4. Familiarization with Foreign currency exchange procedures
5. Cargo Handling
6. Knowledge of various organizations related to Travel industry.
7. Relevant travel training experience
Delivering Sessions on:
• Leadership skills
• Attitude (By Story building examples)
• Johari window and SWOT Analysis
• Communication skills
• Motivation
• Interviewing skills
• Emotional Intelligence
• Transactional analysis
Should give relevant examples on above topics
Having excellent experience in: -
• Front office Operations – Different type of Hotels,
• Reservation Procedures, Guest Tracking
• Hospitality Software’s – Fidelio / Opera
• F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout
• Housekeeping Operations
• Basics of French Language and terms used Different types of Menu
• F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages
• Various types of cutlery
• Room servicing and different type of rooms
Teaching students on:-
• Definitions and Abbreviations
• Emergency procedures and Equipment
• Exteriors and Interiors of an Aircraft
• Service procedures on board
• Announcements
• Emergency procedures and Equipment
• First Aid
Giving English Training and teaching on:-
• English Grammar and Technicality
• Phonetics and Syllables
• Vocabulary- Excellent
• Pronunciation
• PSK (Public Speech Knowledge)
• Linguistic Phrases- Excellent
• Accent and Voice Quality