The Indian Aviation industry is on a fast growth track and is currently considered the Third largest Domestic Civil Aviation market in the world. The number of Foreign Tourist Arrival (FTAs) is growing multi-folds providing a boost to the growth in the Tourism & Hospitality sector.
Frankfinn, the leader in the field of Soft-skills training is offering you Tutor based live Online training that will help you to acquire the skills required to join the Aviation, Hospitality , Travel & Customer Service Industry. For topics that needs hands on training, suitable sessions for one week will be arranged/provided at a Frankfinn centre.
This course has been specially designed by the professionals from the Aviation , Hospitality , Travel & Customer Service Industry adding their years of experience to make it experiential and is customised to make it more practical and effective.
With English being the most spoken language in the world, it is absolutely vital to learn the language in order to have a successful career. This course is primarily designed to help each Frankfinn student communicate effectively in the English language at work. Topics that are covered in this subject include basic grammar knowledge, greetings and farewells, and the various details involved in making appointments or coming to a mutual conclusion on certain topics. Since each lesson in this course is extremely interactive, students are able to constantly practice their language skills and also learn about key aspects of correct and effective communication.
As the name suggests, the main purpose of this course is to further improve a student’s pronunciation, intonation and fluency in the use of English language. The course is highly interactive and trains the student in the skills of public speaking, group discussions required for clearing the interviews.
The course trains the student on the grooming skills required in the Aviation, Hospitality, Travel and Customer service industries. Topics that are covered here include skin and hair care, professional attires, and basic grooming practices, dental care, professional make-up techniques etc.
This course is designed to train students on the skills required to become a cabin crew. The program encapsulates all the topics related to Aviation that a cabin crew member is required to know. They are taught about the different parts and functions of a commercial Aircraft, and also about essential flight-related tasks such as embarkation and disembarkation procedures as well as onboard meal service techniques.
The module trains the student on the skills required in the hospitality industry. The topics covered in this course include handling guest arrivals along with check-in, checkouts, and modes of payment settlements. Food & Beverages Operations and Room Management are also covered in the course.
This is a vital course that trains the student on customer handling skills. Students are briefed about the different types of customers as well as the basic needs of each customer. Students are also made aware of what makes customer service exemplary. This course equips them with the skill sets to deal with ease even the difficult customers successfully.
As the name suggests, this course prepares the student for facing and clearing all types of interviews. Impromptu speaking, mock interviews, group discussions, and positive body language are covered in this course. They are prepared to answer all the questions that can be put to them in the interviews. Besides, the Frankfinn trainers will also share knowledge for preparing the perfect resume and covering letters.
This course teaches the skills required by the staff working in the Air Travel – Reservation and Ticketing domain. This course trains the students on details of how an airport functions including ticket reservations, check-in, cargo, and fare constructions.
The training module is targeted to help the students to develop an impressive personality and make them stand apart from the rest. In today’s highly competitive business environment, candidates need confidence, attitude, moral values and motivation that can make them stand apart from the competition and help them succeed in their desired careers. The students will learn to strengthen interpersonal relationships, by developing leadership and team building skills and manage time to manage stress and handle rapidly changing workplace conditions. By learning to build on their strengths and eliminate weaknesses, the students can develop the kind of winning attitude that only successful people have. Our course will sharpen the students’ skills so that they can live up to their full potential and reach their goals, both in professional as well as personal life. The program will help the student to transform and create a “BETTER SELF “and prepare for grabbing excellent opportunities in the field of Aviation, Hospitality, Travel and Customer Service.
Frankfinn has helped me in so many ways- firstly by improving my personality, secondly making me believe that - I can become a Cabin Crew. All the trainers are very good. They motivated me. Frankfinn helped me to get my dream job. I am happy that I am a part of Frankfinn. I love you Frankfinn!
My experience in Frankfinn was good. Frankfinn trainers guided me on Grooming, Inter-personal skills, Hospitality and Aviation. With Frankfinn, I got a chance to do an In-flight certification training with Air –India. This training also helped me to get selected by Qatar airways.
You can attend the live online tutor based sessions from anywhere using your mobile/desktop/ laptop having an internet connection. Practical sessions will be done at the Frankfinn centre.
The sessions will be conducted by highly experienced faculty from Frankfinn.
The practical training will be imparted by the Frankfinn trainers at a Frankfinn centre. You will get this training over a period of 6 working days.
Duration of this course is 8 months. You also get 6 days practical training at a Frankfinn centre.
The sessions are fully interactive. You can ask questions to the faculty during the sessions. Using the software provided for training, you can raise hand, chat and even speak to the faculty to resolve your queries.