ICM Title: ICM Diploma in Hospitality, Travel and Customer Service, a Level 5 Qualification as per UK
National Qualification Framework
The hospitality and tourism sector is growing by leaps and bounds. This sector has been gaining significant
importance as far as contribution to the economy is concerned. According to industry data, India is expected to
double the number of branded hotel rooms from 100,000 now in just three years. In fact, every ninth job within
the world is created by the tourism industry. Few other industries match the opportunities thrown up by a career
within the Hospitality and Travel Services domain. Frankfinn, as the undisputed leader in training equips you with
all the skills you need for a rewarding career within this field.
(Two hours a day, Three days a week)
A 12-month course (Part time - 2 hours a day, 3 days a week), prepares you for a career in Hospitality, Travel
and Service Industry. Its sessions encapsulate modules that cover subjects as diverse as Conversational English,
Grooming, e-Basics, Galileo and Interview Preparation. Conversational English hones the English speaking skills
of students through Group Discussions, Skits and Interactive Sessions. Galileo, on the other hand, is the most
widely accepted Computerised Reservation System (CRS) in the world. You get a co-branded certificate from
Galileo on successful completion of the training, which no other academy offers. Fidelio or Opera is the most
widely accepted hotel reservation package in the world. In fact, it is almost an essential for front office
operations in 5-Star hotels the world over. Needless to say, this exposure gives Frankfinn students a crucial edge
when it comes to placements in top hotels.
Age: 17 to 24 years
The selection will be on the basis of personal interviews.
Frankfinn is a vocational training institute and does not give any job guarantee, whatsoever.
For course details contact your nearest Frankfinn centre.
Frankfinn Institute is a vocational training institute and does not give any job guarantee.